Fundamentals of Hospitality Management (Session 3- Confidently Handle Conflicts)

Description

The New Hampshire Lodging & Restaurant Association understands there is a continuing need for educational opportunities for today’s hospitality employees to further their skills and knowledge. We created the “Fundamentals of Hospitality Management” certificate. The cost to attend is $299 for all three sessions. To receive a Certificate of Participation, all three sessions must be attended. Classes may not be purchased individually.

Confidently Handle Conflict | Session Three
- Understand how to motivate your staff
- Avoid the problems that come with supervising your friends
- Learn how to manage conflict situations pro-actively
- Build confidence in holding difficult conversations